Ahmed Ramdan
Nurse
Medical support
Lab Tests
Tests collected in the comfort of your home.
- Licensed phlebotomists only
- Accredited partner laboratories
- Early-morning slots for fasting panels
- Results shared with your physician
What the visit covers
From the knock at the door to the report landing in your inbox.
The panels physicians actually order
Complete blood count, lipid profile, HbA1c, liver and kidney function, thyroid, vitamin D and B12, hormones and the routine screening panels.
Sterile, single-use technique
Sealed single-use needles and tubes, opened in front of you, and a sharps container that leaves with the phlebotomist rather than staying in your bin.
Cold chain that holds
Samples are labelled at your side, sealed, and carried in temperature-controlled transport within the stability window each test requires.
Accredited partner laboratories
Processing happens at accredited laboratories on the same analysers a hospital would use. Your report names the lab that ran it.
Results you can act on
A digital report with reference ranges and flagged values, sent to you and, on your instruction, directly to your treating physician.
Difficult draws welcome
Older patients, children, fragile veins and existing lines. Our phlebotomists are assessed on exactly these cases before they ever visit a home.
Who this is for
- Routine monitoring for diabetes, thyroid or cholesterol on a repeating schedule
- An older parent for whom a lab trip means a whole difficult morning
- Post-operative bloods your surgeon wants repeated at set intervals
- Pre-employment, pre-marital and visa screening panels
- Children who find clinics distressing and do far better at home
- Anyone immunocompromised who should not be sitting in a waiting room
Who performs the draw
Home phlebotomy is a narrow skill done well or badly, so we recruit for it specifically instead of sending whoever happens to be free.
- Phlebotomy or nursing qualification, verified with the issuing institution
- Minimum two years of venepuncture experience before any home visit
- Assessed separately on paediatric and geriatric draws
- Trained in sample labelling, handling and cold chain
- Infection prevention and control certification, current
- National police clearance, renewed annually
Frequently asked questions
The answers families ask for most before their first booking.
Do I need a doctor’s request to book?
Send us whatever you have. Many routine panels can be booked directly, while some tests require a physician’s request before a laboratory will process them. Our coordinator will tell you which category your tests fall into before you commit to anything, so you are never booked for a visit that cannot go ahead.
How soon do results come back?
Most routine panels report the same day or the next morning, depending on when the sample reaches the laboratory. Specialised assays take longer — some are sent to reference laboratories and take several days. You are told the expected turnaround for your specific tests when you book, not after.
Is a sample collected at home as reliable as one taken at the lab?
Yes, provided the handling is right, which is the entire discipline of home collection. Tubes are labelled at your side rather than later, filled in the correct order, inverted the correct number of times, and transported at the temperature each test requires within its stability window. The analysis then happens on the same accredited laboratory equipment your sample would have met anyway. Where a test genuinely cannot tolerate transport, we tell you it needs to be done on site.
Can you collect from someone with difficult veins?
That is much of what we do. Older patients on blood thinners, children, people who are dehydrated, and patients with existing cannulas or ports all make a draw harder. Our phlebotomists are assessed on paediatric and geriatric technique before they work in homes, and if two attempts fail we stop, rather than continuing until something bruises.
What about fasting tests?
We run early-morning slots specifically for them, so the fast ends with breakfast rather than halfway through the day. When you book we confirm exactly how many hours are required and whether water and regular medication are allowed, because the answer differs by test.
Can you send the results straight to my doctor?
Yes, and it is worth doing. Give us your physician’s name and contact when you book and the report goes to them at the same time it goes to you, so the follow-up conversation happens without you having to forward anything.
