Reizah May Osdaña
Head Nurse
Care at home
Elderly Care
Daily support that keeps independence intact.
- Carer profiles within an hour
- Overnight & live-in available
- Female carers on request
- Visit notes after every shift
What's included
A standard elderly care visit covers the whole shift, not a list of tasks with a stopwatch on it.
Personal care with dignity
Bathing, dressing, grooming, toileting and continence support, delivered by a carer trained in transfers and in preserving privacy.
Medication reminders
Prompting and recording against the prescribed schedule, with a photograph of the dosette box logged in the app. Administration itself needs a nurse.
Mobility and fall prevention
Safe transfers, walking practice, help to and from the bathroom, and a walk-through of the home to remove the rug that keeps catching a heel.
Companionship that counts
Conversation, prayers, reading, cards, a walk to the majlis. Isolation is the risk families underestimate most.
Meals and light housekeeping
Preparing and sitting through meals, monitoring intake, washing up, laundry and keeping the bedroom and bathroom safe and clean.
Appointments and errands
Accompanying to clinic visits, taking notes for the family, collecting prescriptions and reporting back the same day.
Who this is for
- A parent living alone who is managing, but not quite as well as last year
- Recovery after a fall, a fracture or a hospital stay where nursing has ended
- Early to moderate dementia where routine and a familiar face do the heavy lifting
- Family carers who need respite — a fixed afternoon or a full week off
- Adult children abroad who need eyes in the room and a written record
- Households with a live-in helper who needs relief on days off
The carers behind this service
Elderly care carers average nine years of experience. Every one has been assessed in person by our head of care before taking a booking.
Jocelyn Valenzuela
Assistant Nurse
- National police clearance, renewed annually
- Verified caregiving qualification or nursing-assistant diploma
- Manual handling and safe transfer training
- Dementia awareness training (Sitt in-house, 12 hours)
- Basic life support certification, current
- Two verified references from previous families or facilities
Frequently asked questions
The answers families ask for most before their first booking.
Can a carer give my mother her medication?
A carer may prompt and record medication that has already been dispensed into a dosette box, and will log it with a photograph. Actually administering medication — including injections, insulin and anything through a line — requires a licensed nurse, which is our home nursing service. If your mother needs both, we often place a carer for the daily visits and a nurse for the clinical ones.
Do you provide dementia care?
Yes, for early and moderate dementia. All elderly care carers complete a 12-hour in-house dementia awareness course, and we deliberately keep the same carer on the same slot because familiarity reduces agitation more than anything else we can do. For advanced dementia with clinical complications we usually recommend combining a carer with nursing oversight.
What is the difference between overnight and live-in care?
An overnight carer works a ten-hour waking shift and goes home in the morning — right for nights that are genuinely disturbed. A live-in carer lives in the home on a rotating pair, sleeps at night, and is there for the whole day. Live-in works out cheaper per hour; overnight is better when the nights are the problem.
Can we keep the same carer every time?
Yes, and we push for it. Continuity is the single biggest driver of satisfaction in elderly care. When you book a fixed weekly slot the carer is held for you. If they are ill or on leave, your coordinator briefs the cover carer from the care plan so nothing has to be explained twice.
Will the carer do housework?
Light housekeeping connected to the person receiving care — their meals, their laundry, their room and bathroom, washing up after meals. A carer is not a housemaid and will not clean the rest of the house, because time spent scrubbing floors is time not spent with your parent.
What if my father refuses a carer?
It is common, and usually about control rather than the carer. We start smaller than you think you need — one short visit framed as help with a specific task rather than 'care' — and we send a carer whose manner suits him. Most resistance settles within three visits. If it does not, tell your coordinator and we will change the approach or the person.
